CUSTOMER SERVICES

Delivery of Your Order

FREE DELIVERY - FOR ORDERS OVER £80

At Sunglasses Shop, you get free secure delivery and we usually get your new sunglasses to you the next working day (for orders £80 and up) when you order before 2pm. However, please note that orders can sometimes be slightly delayed (for example, with the current COVID-19 situation), so delivery may take 2-3 working days in such circumstances.

Royal Mail Free Recorded Delivery and Free Standard First Class Delivery

Orders will be sent using Royal Mail and may require a signature. It's not a guaranteed next day service, but most items are delivered the following day and within three days. Royal Mail will also deliver to residential addresses on a Saturday.

International Deliveries

We’ll deliver to most countries and we have a dedicated team of international staff ready to help you with your order. Most international orders arrive very quickly. 

The courier costs to some remote places can be high, and in some cases we may have to make a charge. We’ll contact you straight away if we think there could be a problem with the delivery.  Some international deliveries are subject to duties and taxes.

Since the U.K. has now left the European Union, this also applies to EU countries.